terms and conditions

Admission

  • At least one of the party members must be aged 21 or over.

  • Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

  • Late arrivals must notify us as soon as possible. Your booking will be held for 24 hours. After this period we reserve the right to relet your unit.

  • No refunds/discounts for inclement weather, late arrivals, or early departures.

  • Units will be allocated on arrival.

Refunds/ Cancellation Policy

  • Bookings cannot be amended within 14 day(s) of arrival.

  • Due to Covid19, any bookings that are made during a UK lockdown, or any government restrictions, we are happy to reschedule your booking to another date. Unfortunately, we are unable to offer full refunds.

  • Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.​​​​​​​

Dogs

  • Dogs must be kept on leads and supervised at all times.

Extras

  • Motorbike(s) can be brought instead of the car(s) included.

General

  • Bookings are nominative and non-transferable.

  • In the event of a complaint, please speak to reception immediately. Complaints that are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

  • Please note that the toilet facilities are unisex.

  • Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

  • We reserve the right to deny access or terminate the stay of guests whose behaviour is deemed unsuitable. No refunds will be offered.

  • The site is not liable for any refund in the event of force majeure.

  • This site has no on-site shower facilities.

Occupancy

  • Group bookings of 5 or more adults are not permitted (couples and immediate family members excepted).

  • No hen/stag parties permitted at Donnington Wild Camping

  • The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Safety

  • Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

  • Firearms are not permitted.

  • Guests are advised to bring a good quality torch with them as parts of the site are unlit.

  • If making a fire, logs and fire pits have to be purchased on site.

Vehicles

  • Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.