terms and conditions
Admission
At least one of the party members must be aged 21 or over.
Under 18s must be accompanied by their parents or legal guardians.
Arrivals and departures
Late arrivals must notify us as soon as possible. Your booking will be held for 24 hours. After this period we reserve the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals, or early departures.
Units will be allocated on arrival.
Refunds/ Cancellation Policy
Bookings cannot be amended within 14 day(s) of arrival.
Due to Covid19, any bookings that are made during a UK lockdown, or any government restrictions, we are happy to reschedule your booking to another date. Unfortunately, we are unable to offer full refunds.
Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.
Dogs
Dogs must be kept on leads and supervised at all times.
Extras
Motorbike(s) can be brought instead of the car(s) included.
General
Bookings are nominative and non-transferable.
In the event of a complaint, please speak to reception immediately. Complaints that are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Please note that the toilet facilities are unisex.
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
We reserve the right to deny access or terminate the stay of guests whose behaviour is deemed unsuitable. No refunds will be offered.
The site is not liable for any refund in the event of force majeure.
This site has no on-site shower facilities.
Occupancy
Group bookings of 5 or more adults are not permitted (couples and immediate family members excepted).
No hen/stag parties permitted at Donnington Wild Camping
The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.
Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Guests are advised to bring a good quality torch with them as parts of the site are unlit.
If making a fire, logs and fire pits have to be purchased on site.
Vehicles
Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.